Explain what self-confidence and assertiveness mean, and how they differ from aggression and passivity
Build genuine self-confidence and learn to be assertive without tipping into aggression or passivity. Across seven modules you will explore what confidence and assertiveness really mean, practise handling difficult people and situations through honest self-checks along the way, and finish with a personal commitment to keep building on it.
What you will be able to do
- Explain what self-confidence and assertiveness mean, and how they differ from aggression and passivity
- Recognise your own patterns of thinking and behaviour in situations where you feel less confident
- Apply practical techniques for building confidence and staying calm under pressure
- Respond assertively rather than aggressively or passively in a difficult conversation
- Reflect honestly on your own confidence and assertiveness, and commit to one specific change
What is inside
7 modules, 17 lessons, built to be applied at work.
Introduction
- Welcome to self-confidence and assertiveness5 min
Definitions and Behaviours
- What is self-confidence?6 min
- The impact of self-confidence, and what happens without it7 min
Lacking in Self-Confidence
- Your mindset and regaining confidence6 min
- A step-by-step approach to building confidence6 min
- Handling a difficult meeting with confidence7 min
- Building self-esteem and staying calm under pressure6 min
Learning to Be More Confident
- A new start: strengths, praise and mistakes6 min
- Control, criticism and power posing6 min
Assertiveness Is...
- What assertiveness means, and your five rights6 min
- Assertive, aggressive or passive?8 min
- Buying time, and checking your own assertiveness7 min
Self-Confident and Assertive Body Language and Speech
- Body language, congruence and the truth about Mehrabian7 min
- The words you use with yourself7 min
Final Points
- Imposter syndrome and preparing well6 min
- Setting SMART goals and accepting yourself6 min
- Your commitment, and course review6 min
A credential you can prove
Finish the course and earn a 2 CPD hours certificate with its own public verification page. Share it on LinkedIn or attach it to an application; anyone can check it.
Taught by someone who does the work
Education leadership consultant, Promoting Excellence Ltd
- Promoting Excellence Ltd, education leadership consultants
- Specialist in inclusive and adaptive teaching
Jackie Christie is an education leadership consultant with Promoting Excellence Ltd, supporting mainstream schools and colleges to meet the needs of learners with SEND alongside all other learners through inclusive, adaptive practice.